Shipping policy
Shipping Policy
Thank you for shopping with ShopSprint. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below for details about order processing, shipping, and delivery.
1. Order Processing
- All orders are processed within [PROCESSING TIME – maximum 7 days] after payment confirmation.
- Orders are processed only on business days (excluding weekends and public holidays).
- During peak seasons, sales, or promotional events, processing times may be slightly longer.
2. Shipping Methods
We work with trusted courier partners to ensure your order reaches you safely. Shipping methods may include:
- Standard Shipping
- Express Shipping (where available)
The shipping method available for your order will be shown during checkout.
3. Delivery Timeframes
Estimated delivery times are:
- Standard Shipping: [7 BUSINESS DAYS]
- Express Shipping: [3–5 BUSINESS DAYS] (if available)
Delivery times are estimates and may vary depending on your location, weather conditions, courier operations, or other unforeseen circumstances.
4. Shipping Costs
- Standard Shipping: [SHIPPING COST – ₹50 Indian Currency]
- Express Shipping: [ADD COST IF APPLICABLE]
- Free shipping may be offered on selected products or orders during promotional campaigns.
Shipping charges will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.
You can use the tracking information to monitor your shipment until it is delivered.
6. Delivery Issues & Delays
While we strive to deliver all orders on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Incorrect or incomplete shipping addresses
- Remote delivery locations
If your order has not arrived within the expected timeframe, please contact us at [EMAIL ADDRESS – shopsprint.in@gmail.com], and we will assist you as quickly as possible.
7. International Shipping
Currently, [We do not offer international shipping.]
OR
If applicable:
We ship internationally to selected countries. Delivery times, shipping charges, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer unless otherwise stated.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. Additional shipping charges may apply if a package needs to be re-shipped.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: shopsprint.in@gmail.com
We are always happy to help and ensure you have a smooth shopping experience.